Soft Skills Training

Launching Soon

Technical knowledge isn’t everything. Our soft skills training is designed to improve personal and interpersonal skills, as well as business and office dynamics. The courses are a combination of credit and non-credit bearing courses.

The aim is to unlock the true potential of your employees, while maximising their future value.

 

Key areas of focus:

  • Business Skills: Designed to help employees perform professionally within an organisation
  • Specialised Business Skills: Professional and detailed training to develop specific business expertise in the fields of Business Process Management, Project Management, Business Finance, and ITIL
  • Interpersonal Skills: Skills programmes that develop employees to work well within a team, and their ability to communicate effectively with colleagues and customers
  • Intrapersonal Skills: Courses are designed to develop emotional intelligence, thereby enhancing the ability to know, understand and manage their own emotions
  • Supervisory and Leadership Skills: Programmes aimed at creating effective supervisors and leaders in order to improve employee motivation, increase organisational performance, and communicate expectations
  • Customer Care: Providing front-line staff with the knowledge, skills and competencies to effectively improve customer service and customer satisfaction
  • Business Fundamentals: Aimed at developing employees, with limited business exposure, on how to function in an office environment